Livestream FAQ: A Winter Wonderful

I've purchased tickets to the 'A Winter Wonderful' Live Stream. How do I watch it?

In order to access the live stream page you will need to be signed into your account you created when checking out. Go HERE to login to your account and watch the stream. Note that the stream will not appear until showtime. "A Winter Wonderful" will take place on December 18th at 8:00pm ET.

Can I purchase tickets for others?
Yes! Once you’ve purchased more than one ticket or items with a ticket included, just chat us in the bottom right corner or email tickets@singlemusic.com with your guests’s email(s) and an account will be set up for them!

How can I watch the live stream on my TV?
Using airplay or casting! Most browsers on streaming devices do not have the necessary technical capabilities to support streaming video. More info on devices/browsers is available here.

Will this live stream be available for on-demand viewing later?
Yes, you can rewatch the Livestream until December 20, 2020!

Can I purchase 'A Winter Wonderful' merchandise and tip the artists during the stream?
Yes, while watching the stream scroll down to add merchandise or tips to your cart. Just remember to check-out at the end of the stream! 

FOR LIVESTREAM QUESTIONS ONLY: Livestream Support  or click the chat button in the bottom right corner! Be sure to include your order number.

FOR MERCH QUESTIONS ONLY: Strangefieldassociates@gmail.com